Get Expert Support Through Every Step of Your Numbering Journey

Whether you're a regulator planning a national rollout or an operator preparing for implementation, number portability presents complex challenges that demand expert navigation. For over 12 years, we've been at the forefront of number portability consulting, turning potential obstacles into opportunities for market growth.

Our engagement spans five continents, where we've:

Transformed regulatory frameworks to enhance market competitiveness

Streamlined operator implementations to minimise business disruption

Designed solutions that prioritise consumer experience and adoption

Built lasting internal capacity through knowledge transfer and training

Trusted by Leading Organisations Worldwide

Including World Bank, IFC, OFCA, ICASA, and UK Government

Our Approach to Number Portability

As trusted experts in number portability consulting, we've been involved in virtually every implementation worldwide over the past 12 years, spanning 40 countries across five continents

Strategic Planning:

We partner with regulators and operators to create robust number portability frameworks. Our work begins with thorough market analysis and stakeholder engagement, benchmarking against global best practices while respecting local market conditions. Every decision is guided by enhancing market competitiveness and consumer satisfaction.

Technical Implementation:

Unlike traditional consultancies, we provide hands-on technical leadership throughout the entire project. Our team works directly alongside yours, offering real-time problem resolution and practical guidance. This approach significantly reduces implementation timeframes and costs while minimizing operational risks.

Knowledge Transfer:

We believe in building lasting capabilities within your organisation. Through active participation in steering committees, on-site operational guidance, and comprehensive training, we ensure your team develops the expertise to manage and evolve your number portability system long after our engagement ends.

World class Numbering EXPERTISE

James Wild

Managing Partner
James is a founding partner of Cenerva and an acknowledged global expert on number portability. With 25 years’ experience across a vari...

James is a founding partner of Cenerva and an acknowledged global expert on number portability. With 25 years’ experience across a variety of senior telecoms roles and consultancy assignments in over 30 countries, James brings extensive international experience to Cenerva.

Steve Day

Partner and TRMC Lead
Steve is a Chartered Engineer and Fellow of the Institute of Measurement & Control with over 35 years of experience in the Process ...

Steve is a Chartered Engineer and Fellow of the Institute of Measurement & Control with over 35 years of experience in the Process Industries working at a senior level for companies such as Emerson, Siemens, and Honeywell. Steve provides his leadership experience to facilitate the delivery of the TRMC programme for Cenerva.

richard swale

Richard Swale

Associate
Richard has over 40 years of experience in the design and development of telecommunications services and equipment for tier-1 carriers ...

Richard has over 40 years of experience in the design and development of telecommunications services and equipment for tier-1 carriers in Europe, where he led the BT Group’s first network trials of Voice over IP. Most recently he has worked in the Latin-America region, leading core network signalling projects including Number Portability implementation for Liberty Latin America across multiple markets. He founded D-BIT Technology Consulting to address specialist requirements for technology advice across the “Networked ICT” sector and has partnered with the wider Cenerva team on many projects since 2023, ranging from National Disaster Planning and Number Portability to techno-regulatory policy. Richard is also a board-level technical advisor.

Richard has a first-class BSc Honors Degree in Electronic Engineering, is registered with the UK Engineering Council as a Chartered Engineer, is a Fellow of the Institution of Engineering and Technology and is a Senior Member of the Institution of Electrical and Electronic Engineers. He has edited and co-authored two books on Voice over IP and published numerous papers on advanced communications systems and technology.

James Westby

Cenerva Trainer
James Westby is an associate with Cenerva. With over 25 years’ experience in wholesale Telecoms, working for BT, Orange and CK Hutchiso...

James Westby is an associate with Cenerva. With over 25 years’ experience in wholesale Telecoms, working for BT, Orange and CK Hutchison, James brings a wealth of knowledge in the heavily regulated area of Wholesale, being responsible for interconnection and regulation of termination rates; international roaming and compliance to EU regulation; numbering strategy; mobile number portability policy and implementation; and compliance on access to short codes, including emergency calling.

Proven Success Across Markets

Our track record speaks for itself. As the architects behind virtually every number portability implementation worldwide over the past 12 years, we've consistently delivered success across diverse markets.

United Kingdom: Revolutionising Consumer Switching

We played a central role in implementing auto-switch reforms across major operators, dramatically simplifying the consumer switching process. This transformation set new standards for customer-centric portability solutions.

Malawi: Building Market-Perfect Solutions

Working with MACRA, we developed a tailored implementation strategy that considered unique local market conditions while maintaining global best practices. Our approach ensured stakeholder buy-in and smooth deployment.

Malaysia: Shaping Fixed Number Portability

Our strategic input to the MCMC influenced the nationwide analysis and recommendations for Fixed Number Portability implementation, creating a framework for sustainable market growth.

Egypt: Protecting Consumer Rights

We supported regulatory actions that effectively addressed operator barriers to MNP processes, establishing strong consumer protections while maintaining market balance.

Why Cenerva is Uniquely Positioned to Deliver

Exceptional Market Leadership

  • Over 40 successful number portability implementations spanning five continents
  • Involvement in nearly every global number portability project for more than a decade
  • Comprehensive expertise in both fixed and mobile portability

Practical Expertise and Lasting Outcomes

  • Hands-on support—from feasibility studies and network testing to on-site training
  • Tangible benefits including heightened consumer satisfaction, efficient rollouts, and strengthened market positioning
  • Knowledge transfer through training sessions, documentation, and capacity-building programmes

Deep Numbering Specialisation

  • Number portability consulting is a core focus
  • Deep understanding of technical, operational, and regulatory requirements
  • Tested methodologies refined over multiple national rollouts

Start Your Number Portability Journey

Join leading telecommunications authorities who have transformed their regulatory frameworks with Cenerva's expertise
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