Étude de cas : Le rôle central de Cenerva dans la mise en œuvre réussie des réformes de l'autocommutation
In July 2019, major reforms were introduced in the UK to simplify the process for consumers to switch mobile phone providers. These auto-switch reforms, mandated by telecoms regulator Ofcom, enabled customers to easily request a porting code or cancel their mobile contract via a simple free text message. Previously, customers often had to phone [...]