Master the Essentials of Number Portability

Improve your telecommunication knowledge with exclusive training on Number Portability from industry experts

The Numbering TRMC provides an unparalleled dive into Number Portability, specifically for regulatory and industry professionals. Led by world experts on numbering, this course is essential for those looking to enhance their strategic and operational frameworks within the telecommunications sector.

This TRMC will:

  • Equip professionals with a thorough understanding of the global and regional statuses of Number Portability (NP), focusing on practical applications tailored to specific regional demands
  • Offer insights into the crucial elements and processes of NP, enabling participants to adeptly manage and execute NP within their markets
  • Share best practices and navigate regulatory, technical, and commercial considerations involved in NP
  • Foster a learning environment for participants to network with peers and glean knowledge from seasoned experts in the field
  • Provide a strategic framework for assessing, planning, and optimising NP services, directly relevant to the participants’ work contexts

Who Should Attend

This course is designed for telecom regulators, policymakers, industry operators, legal advisors, and technical staff who are involved in or interested in the intricacies of number portability and its implications.

Upcoming Courses

September 2024

Residential

Dates: 2 to 6 September 2024

£3,100 per delegate, including lunches and gala dinner (excluding taxes and accommodation)

Additional residential package available, which includes five nights accommodation (Sunday to Thursday), breakfast and dinner for £750 at Hilton DoubleTree

Numbering TRMC Outline

Item Presenter
Day 1   
Introduction Steve Day

Session 1: Number Portability Overview

  • Understand global NP status
  • Status of NP across Africa
  • Key elements of NP processes
  • Different approaches to NP
  • NP considerations and issues
  • Market and operator pre-requisites for NP
James Wild

Session 2: Number Portability Overview (cont)

  • Impact of NP on market, consumers and stakeholders
  • NP best practices – customer experience
  • Costs of NP
  • The NP journey
  • Regulatory considerations/framework
  • Role of the regulator
  • Establishing an effective implementation framework
James Wild
Day 2   

Session 3: Regulatory Detailed

  • Business rules: responsibilities of operators, clearinghouse and regulator
  • Consumer and inter-operator codes and contracts
  • Porting and transit charging approaches
  • Data protection and law enforcement authority considerations
 

Session 4: Regulatory Considerations

  • Porting & transit charging approaches
  • MNP alignment and dependencies with SIM registration
  • Cross-stakeholder implementation management
  • Post launch regulatory considerations
  • Ensuring appropriate NP behaviours and performance
 

Day 3

 

Session 5: Technical/Operations Considerations

  • Routing approach, specification and implementation of changes
  • Routing testing
  • Porting process and interworking with central clearinghouse
 

Session 6: Technical/Operations Considerations (cont)

  • Implementation of porting systems into operator business systems/processes
  • End-to-end testing and launch readiness preparations
  • Impact on MNP of eSIM
 
Day 4  

Session 7: Commercial/Process Detailed

  • Think African customer
  • Impact of NP process on customer experience
  • Balancing security against efficiency
  • Driving demand – key national/regional factors
  • NP cost modelling – consumer & inter-stakeholder
 

Session 8: Commercial/Process Detailed (cont)

  • Establishing effective consumer awareness and education around NP
  • Successful NP impact on public credibility of regulators
  • Different NP marketing approaches
  • Post-launch operational considerations
  • Future evolution of NP services and functions, including data portability
 

Day 5

 

Session 9: Number Portability Implementation

  • Simple central programme structures
  • Effective programme governance frameworks
  • Understanding team dynamics and building a collaborative programme environment
  • Identifying and addressing NP issues early
 

Session 10: Number Portability Implementation (cont)

  • Assessing stakeholder readiness
  • Driving the NP implementation journey
  • Optimising MNP efficiency post-launch
 
Review and Close  

Course Trainers

James Wild
James Wild
James is a founding partner of Cenerva and an acknowledged global expert on number portability. With 25 years’ experience across a variety of senior telecoms roles and consultancy assignments in over 30 countries, James brings extensive international experience to Cenerva.

He has expertise in a range of telecommunications regulatory activities including licencing, spectrum and number range management, interconnection, roaming, cybersecurity, mobile money and their associated technological and environmental considerations.

James Westby
James Westby
James Westby is an associate with Cenerva. With over 25 years’ experience in wholesale Telecoms, working for BT, Orange and CK Hutchison, James brings a wealth of knowledge in the heavily regulated area of Wholesale, being responsible for interconnection and regulation of termination rates; international roaming and compliance to EU regulation; numbering strategy; mobile number portability policy and implementation; and compliance on access to short codes, including emergency calling.
Steve Day
Steve Day
Steve is a Chartered Engineer and Fellow of the Institute of Measurement & Control with over 35 years of experience in the Process Industries working at a senior level for companies such as Emerson, Siemens, and Honeywell. Steve provides his leadership experience to facilitate the delivery of the TRMC programme for Cenerva.

Get Started

If you are ready to book your place on this – or any other courses – please complete the booking form directly below this section.

If you have any questions you can schedule a 15 minute Zoom call with Steve who can help answer any questions you have about any of our training. Simply select a date and time from the calendar below to start.

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Terms and Conditions

Prices stated are per delegate and exclude taxes. All course fees must be paid by the due date stated on the invoice. All course fees must be paid by the due date stated on the invoice.

All bookings are provisional and will only be confirmed once payment has been received. Cenerva reserves the right to reallocate places if full payment has not been received. Delegates are responsible for the payment of additional accommodation and all other expenses incurred within the hotel. These costs should be settled by the delegate directly with the hotel.

Cancellations: Cancellations received in writing up to 30 days before the start of the Master Class will be refunded in full less an administrative charge of 10% (+ VAT where relevant). We are unable to refund cancellations received 30 days or fewer prior to the start of a Master Class. However, in such cases and at Cenerva’s discretion, a place may be offered at a later Master Class. Delegate substitutions may be made at any time, though confirmation of any changes must be received by email, fax or post prior to the start of a course.

Non-attendance: In the event of non-attendance, full course fees will remain payable and no refunds will be made.

Changes to Programme: Cenerva reserves the right to make changes to or cancel its published course due in part or in full to unforeseen circumstances or insufficient numbers. Cenerva will make all reasonable efforts to notify delegates of any necessary changes in good time and if necessary to reschedule the Master Class. Delegates will be entitled to a refund of the course fee if the course is cancelled or is changed to a date or location which is not acceptable to the delegate. Cenerva will have no liability to delegates for damages of any nature arising from the cancellation of a course or from a change in its date or its speakers.

Data Protection: The personal information provided by you or your organisation as part of your attendance will be held on a database and used to facilitate your attendance at the course. This information may subsequently be used by Cenerva to advise you, or others suggested by you, of relevant courses or services provided by the company.

Please be assured that Cenerva does not share any such information with external companies.