Tecnotree has announced the simultaneous roll-out of its digital BSS products for five telecom service providers in the Middle East, Africa and Europe with a combined total of over 100 million subscribers. It has supplied the Tecnotree Digital Suite for enterprise-B2B and consumer-B2C businesses at MTN, STC, Zain Group, Omantel and a provider in Western Europe.
The 5G-ready digital suite of differentiated product and service offerings use TM Forum Open API, and are Open Digital Architecture-compliant (ODA), to provide a better service to subscribers. They can modernise customers’ legacy business processes, products and services using a consultative and advisory-led approach.
The full digital stack deployment includes lead & prospect, customer lifecycle management, catalogue-driven order management, resource & inventory management, loyalty management, service provision and mediation, convergent and wholesale billing, business operations dashboard, and call completion systems. Tecnotree’s 5G-ready digital BSS suite with AI/ML capabilities has a full range of business processes with a product catalogue-driven customer engagement of digital “journeys” and microservices that support customer lifecycle and revenue management.
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