World Leaders in Mobile Number Portability Consultancy

Helping regulators and operators to assess and implement mobile number portability solutions

We have helped regulators and operators in over 40 countries across five continents assess and implement mobile number portability.

We advise on number portability every day of every year; number portability is our lifeblood

Cenerva is the world’s leading number portability consultancy. We help ministries, regulators, operators (both incumbents and new entrants) assess, implement and optimise their number portability resources and services.

We have helped regulators and operators in over 40 countries across five continents assess and implement mobile number portability.

This includes virtually every implementation in the world over the past 12 years.

Most regulators and operators only implement number portability once. We have worked on far more number portability projects than any other consultancy. This includes countries large and small, in developed and developing markets, across five continents.

Cenerva helps regulators assess the feasibility of introducing number portability and its likely impact, and helps to design processes suited to local market conditions.

We work to ensure operators are ready to implement these processes and provide direct support to ensure the development of an efficient, secure and consumer-friendly porting services.

Every mobile number portability implementation is unique, driven by external and local factors which determine the right process and delivery timeframe. We will ensure these are taken into account when making recommendations, while benchmarking against global number portability best practice.

mobile number portability consultancy
mobile number portability operator

We support, advise, and directly participate in national number portability programmes and, most importantly, we transfer our expertise and experience to our clients and stakeholders.

Cenerva offers proactive hands-on engagement, not just reactive or remote advice.

The breadth of our number portability experience means we understand the commercial, operational, regulatory, legal and technical drivers and activities which underpin successful mobile number portability delivery in a way which minimises business and operational risks, while maximising consumer benefit.

If you’re looking for help navigating your organisation’s number portability challenges, we would love to talk with you about how we can help.


Our consulting expertise helps both regulators and operators to implement effective number portability strategies and policies

Cenerva offers national regulatory authority number portability consulting services.

This includes:

• National number portability market feasibility studies
• Number portability service framework design & development
• Service implementation support
• Stakeholder consultation support
• Central number portability programme governance support/ management
• Regulatory/legal workstream activity support/ advice
• Public number portability system/ service procurement
• Business process workstream activity support/ advice
• Technology workstream activity support/ advice including inter-stakeholder testing programme management
• Commercial workstream activity support/ advice
• Development and management of public number portability education & awareness programme
• Post number portability launch BAU migration support
• Optimisation of existing number portability services
• Advice on eSIM impact on number portability services

We help operators assess, implement and optimise their number portability strategies. Our services include:

  • Performing detailed technical, operational and commercial impact assessment
  • Advising on effective regulator number portability engagement/ lobbying
  • Supporting number portability workstream/ programme activities
  • Advising on technical number portability design and implementation support – core network, business/ billing systems, provisioning/ CRM systems, support systems etc
  • Supporting technology implementation and testing activities
  • Advising on business process design and organisational changes
  • Advising on effective number portability retail/ channel resourcing
  • Supporting development of effective number portability acquisition/ retention product and marketing strategies
  • Developing effective Go to Market/ Streetfight campaigns
  • Supporting training & capacity building
  • Advising on effective media campaigns
  • Supporting number portability launch and post launch BAU migration

Our Experience

We have worked with national regulatory authorities around the world, from the Bahamas to Zimbabwe.

Examples of our work can be seen by clicking on the map.

Get in Touch

Contact us about your telecommunications or technology regulation challenges, projects or requirements.

A Cenerva expert will contact you to discuss how we can help you and we aim to get back to you by the next working day.

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